Help customers discover the right product
VertoBot can connect with supported product sources to answer catalogue questions, show confirmed product details and capture the customers requirements. Product context can remain available throughout the conversation.
From product interest to human follow-up
When a customer is ready to buy, the assistant can collect relevant contact, quantity, delivery or quotation details defined by the business. The resulting purchase intent remains available to the authorised sales team.
Support after the sale
Connected commerce workflows can assist with order questions and route modification, complaint or refund requests according to approved business rules.